Finding a Hole In The Ground: The Best Part of Recruiting

There is a hole in the sidewalk , do you?
A. Look down and think, what the heck is all that stuff, pipes and what not.
B. Take pictures.
C. Think about recruiting.
D. All of the above.

The other day for me it was D.

On any given day, it would just be A.  I think it might sound silly to be amazed by a hole in the sidewalk or street. I realize it just requires time, a jackhammer and a dump truck to create a successful hole.  But after the hole is dug and you see the innards of the city, don’t you stop and think: wow, what is underneath my feet everyday for which I have no awareness?

In the city in which I live, signal lights operate properly, toilets flush, and homes are heated, along with many other things.  I have no idea how most of these things work and I take it all for granted.  But when I see a hole in the sidewalk, I usually think there is more going on this world than I will ever be able to wrap my head around. 

So on this particular day I took pictures of the city's innards.


And why think about recruiting?  Because it reminded me about the best thing about recruiting and how I miss it occasionally.

In previous jobs, I worked in a recruiting role that was more production-based.  It was about getting reqs. filled quickly and expecting there would always be open reqs. because someone would always need to be replaced.  In my current role, I’m still involved in recruiting.  But now I’m not in the trenches.  My office colleague is our recruiter and she rocks this better than I ever did.  Me, I get to play in the sandbox: working on this project; organizing a team; or just bending my director’s ear giving my opinion about this, that and the other thing.

I don’t miss the chase.  But I do miss meeting the vast number of strangers with life histories filled with stories of interesting jobs and professions that are unfamiliar to me. Most people have interesting histories or an interesting job story to tell.  Of course I would ask the obligatory interview questions about favorite type of boss, and situations when you saved your previous employer from financial ruin.

But what I am really curious about is when you played violin for the Moscow Symphony Orchestra for a year, or when you wrote a pilot for a television show, or about the time you volunteered at a pet shelter.  Some may ask, why would I care about any of this when it has nothing to do with the job?

Because:
1. It’s on their resume.  So they want to talk about it.
2. Because these are the things that truly make up who they are.  Most people don’t can these answers.  If they do, as an experienced recruiter, I pick up on signs of dis-ingenuousness.  If they are not genuine about their life, I am less inclined to believe they are genuine about the job. Some interviewees get nervous from these questions because I suspect they think there is a right or wrong answer.  They don't realize that I’m just genuinely curious.

The answers that they supply usually don’t apply to the KSA’s.  Which is o.k.  I already have those answers.  But the other questions give me the opportunity to meet another person and learn a little more about how this world works.  

To me, it’s going beyond just being a pedestrian in this world. It's about going underneath the surface of what is taken for granted. It's about taking a picture of a hole in the ground.
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HR Carnival to aid Haiti: SEROvie



On Jan­u­ary 27th, Michael VanDervort is fea­tur­ing a spe­cial edi­tion of the HR Car­ni­val intended to pro­vide assis­tance in Haiti.  As opposed to posting HR-related articles, Michael is requesting HR pro­fes­sion­als who blog to do a lit­tle research on charities soliciting donations for aid in Haiti. Essentially Mike is calling on us to do a "background check" on a selected organization, write up the findings, positive or negative, and post them on our blogs.

I've decided to do my background check on The International Gay and Lesbian Human Rights Commission (IGLHRC) specific fund set up for SEROvie.

Here is the story of SEROvie:

AmfAR, the Foundation for AIDS Research, an international nonprofit organization reported that 14 members attending a support group at the offices of SEROvie, a community organization that provides outreach an HIV/AIDS-related services were killed as a result of the earthquake that hit Haiti two weeks ago.  As of last week, one staff member also remained missing.

SEROvie, which received community awards from amfAR in 2008 and 2009, has been working with men that are particularly vulnerable to HIV in Haiti due to stigma and discrimination, providing medical and psychosocial support, and building a network of providers who offer HIV services.

According to SEROvie's executive director Steve La Guerre: “We were having our usual support group meeting on a quiet Tuesday afternoon when the worst happened. The sound is unforgettable. I can’t even describe the horror as the ceiling and the wall of the conference room started to fall and the chaos started. Fourteen young men were lost forever in the earthquake.”

Cary Johnson, executive director of the International Gay and Lesbian Human Rights Commission (IGLHRC), said in a statement the group has sent funds directly to SEROvie to allow their services and supplies to continue to reach their LGBT and HIV-affected clients in Haiti. The group is also providing funds to groups such as Colectiva Mujer y Salud, a feminist Dominican organisation that has crossed the border into Haiti in order to assist with direct relief to LGBT communities and to the many other victims.

Here is what I discovered:

To the best of my knowledge, the above story is true and the IGLHRC is legitimately sending funds directly to SEROvie.  But since it is easy for several online news sources to repeat the same story, I decided to make some phone calls and ask some questions.

First, I attempted to go straight to the source on this and call SEROvie myself.  Unfortunately the only phone I have is a cell phone and it is unable to make international calls. I could pay extra for the service.  But since this investigative journalist gig is temporary, I have decided to forestall that for now.

My second call went to IGLHRC themselves.  I wanted to speak to someone there because their website indicates that they are accepting donations for SEROvie.  But when you come to the donation page, there is no way to indicate your dollars are going to Haiti, as opposed to paying for their administrative staff.  When I called I had to leave a message.  My message indicated that I would like to donate to SEROvie but was unsure how to make sure my funds were going to Haiti. I left a message and did receive a return phone call.  They assured me that 100% of the donations made through this website go directly to Haiti.

So my background efforts resulted in me having a greater comfort level with donating.   Which I will be.

Thanks Mike for putting this together and for thinking of another way for us to give to those in need.
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Being Gay At Work: When I Think About It

Everyday that I go to work, I walk past the receptionist, say hi to co-workers, put my lunch in the refrigerator, sit at my desk, turn my computer on and I start doing what I'm supposed to do so dollars appear in my checking account every two weeks.  An exception to this is if maybe I rode my bike into work, I will change clothes first before sitting at my desk.  Oh, and I almost always get a cup of coffee.  And I do all of this without thinking once, gee I'm gay.

Actually there are a good number of things, actually most things, that I do without thinking, gee I'm gay.

But on occasion, I do. Here are a few in no specific order.

  • When I have to turn in more paperwork than straight people to prove that I am in a relationship so that my partner can receive health benefits.
  • When I receive my paycheck and it is substantially less because I have to pay taxes on the difference between single subscriber and subscriber/spouse health coverage because the federal government considers this imputed income.
  • When I have to have meetings with Accounting because they are just not sure how to handle the issue of imputed income.
  • When I read about ENDA and remember I can be lawfully fired right now because of my orientation.
  • When someone asks me if I have a girlfriend.
  • When someone is talking to me about their spouse, and I decide to share a similar story about my partner, and the pressure drops in the room and there is now an uncomfortable silence or stammering on their part.
  • When there is a holiday party, and I could invite my partner, but I don't because ... I hate to say it ... I'm afraid.
I'm not afraid of being maimed.  I'm also not afraid of being fired.  I am afraid of losing respect and of the possible impending weirdness that will follow.

Yes I know I should buck up and not be concerned about this.  Especially since I know that many of my co-workers know that I'm gay and treat it is as nothing extraordinary.  But ask yourself, has ever bringing your spouse or girlfriend/boyfriend to a holiday party caused you trepidation, simply because of their gender? And has it ever happened to you, that by bringing your spouse or girlfriend/boyfriend, caused you to lose the respect of your co-workers and/or superiors?  If not, I'm glad for you.

I'm glad you did not have to experience it.  Because it does happen. It happened to me in a previous joblife. And it sucked.

In May, I will turn 45. Over the course of this short life, I realize that what has occurred to me as a 45 year old gay man, is not the same thing that has occurred to a gay man who is either 65 or 25. I am pleased to see that each generation appears to be experiencing less prejudice. I doubt that I will see in my lifetime the people of the world treating each other without prejudice.  But as time goes on, less people will fuss and more people will realize gay people, just by being gay, are not ruining or will ruin the lives of straight people.

To be clear, I tell this to you all, not because I want a single shred of sympathy. Nor do I believe that your gay population at work is looking for your sympathy. 

Your gay population wants you to know: we are just like you; but we are not.

And that contradiction can sometimes keep us silent.  And that silence can lead to unhealthy behavior like being afraid of a holiday party.
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It's A Brand New Day

If the new year is for resolutions, then tomorrow is New Year’s Day.

You see, I never make a resolution for the new year on New Year’s Eve.  It’s just not in my nature to put that kind of pressure on myself.  In fact, I don’t even make resolutions during the year.
But in the wee small hours of this morning, as I lay awake not able to sleep, I thought of three things that I really want to change.  So today is New Year’s Eve and I share my resolutions with you:

I want to be a better listener.  I have to give William Tincup’s article on Focustime credit for this.  It resonated with me because, as I have carved out a part of my life for online chatter, I have had to realize I could listen to that stuff all day.  But the person right in front of me, needs my individualized attention right now.  As time goes on, I’m getting the chance to meet some of you personally.  This is great.  But until you move from the ethereal to the physical, the person in front of me takes precedent.  

I want to share more. Here is where the online chatter has helped me. Despite the etherealness of this, and maybe because of it, the online world requires/demands more transparency.  If you’re blogging, twittering, facebooking, linkingin, etc. and you are not yourself, it seems less likely you will be accepted/followed/believed.  Over the course of the last few months, I recognize that I am not as protective of personal information as I may have been before.  I’m not dumb about this, for example, I’m not giving out my social security number.  Just more practical in realizing what I should be afraid of. 

I want to stop whining. The first two were easy.  The third one’s going to be more difficult.  I caught myself at least 3 times today, complaining about something meaningless.  I did have some choice words for the skateboarder who almost hit me as I was riding my bike into work today.  But that’s different.  I’m talking about the petty stuff. The stuff that 10 minutes from now means nothing. Frankly I’m not even interested in what I’m complaining about.  Strange that I expect others to be interested.  In lieu of Charlie Judy’s article, I must remember shutupforhaiti.

So, it may be 20 days late for you.  But for me, it’s a brand new day.  Happy New Year everyone!
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Taking The Show On The Road

I'm taking Welcome To The Occupation on the road this year.


Since I have surpassed my goal of picking up a local following by playing
the Philly pubs,it's time to start bringing the Occupation
to the nation-at-large.

Here is the list of confirmed tour dates:
January 27: Washington D.C. @ SmartBrief / SHRM Tweet-up, Panache
March 17 to 19: Washington D.C. @ SHRM Law & Legislative Conference
May: Chicago @ HRevolution (or wherever/whenever this is)
Sept 29 to Oct 1: Chicago @ HR Technology Conference

During this tour I am hoping to meet all of my followers. Unfortunately Google Reader does not tell me who any of you are.  So send me a note & say "Hey, I'll be there too."
Or if you going to be somewhere else, say "Hey, I'll be somewhere else." Who knows. I might be booking there later.

As you might suspect, collector T-shirts, hats, buttons & tour booklet will be on sale at each venue.
And hopefully it will be this much fun:





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Give a Hoot, Don't Pollute

I have been living in Philadelphia for 5 years. For the most part, I like it. It has a number of advantages. For example, one can live, work, and bike in the downtown area.  There is really no need to own a car because one can walk, taxi or bus to get where ever and whatever you need.

But the problem in Philly that leaves me befuddled everyday is the litter. Yes, I know it's cleaner than it used to be, as I have been told many a times.  But it is still filthy.  I see people of all shapes, sizes, ages, genders, etc. just throw their trash right onto the ground.  Sometimes when they are mere feet away from a trash can.  This is especially true when there is a parade or a 5K run or if there is cause for celebration, like the Phillies winning the World Series.

People gather together and they point and they cheer, and then they leave their trash.
Sadly, this reminds me of what I've been hearing lately about a good friend's experience in their new job.
And I'm reminded their problem is nothing I have not heard before or experienced myself.

My friend started a new job a couple of weeks ago.  As it goes with most jobs, the employer gathered people together, pointed at a couple of candidates, chose one and everyone cheered: employer has new employee; employee has new job.  But as of day one on the job, the cheering had already ended.  My friend after a couple of weeks cannot get any answers specific to payroll cycles, clarification on when benefits begin, what their schedule is, or what the goals and expectations are.  For the sake of brevity I won't describe everything that they've gone through. But in short, my friend feels like trash: used up, worthless and left on her own.

I'm going to make the assumption that if you are a subscriber to this blog, you probably agree that employees should not be ignored on their first day and left to feel like they have no worth.  And the solution to my friend's problems is to find a job somewhere else.

But what else can we do?

It's almost as if HR could use a Public Service Announcement reminding people to quit treating other people at work like crap. Actually it would be a sad day if HR had to resort to getting a mascot, some kind of big cute furry animal with a cute catchy name that draws attention to the issue of bad workplace behavior, like Woodsy here does for pollution:

So I would rather suggest: spread what you know to people outside your HR bubble. Don't let these blog articles and conversations stay in the HR bubble.  Talk to family & friends about how wrong bad workplace behavior is and not to treat people like trash.

Don't make us get a mascot.


p.s. Thanks to Joan Ginsburg at HR University for challenging me to spread the word outside of our bubble.
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Songs About Work (Redux)

I had more fun doing the previous post, Songs About Work, than any other.
I'm glad that others joined in with their suggestions.
So I created a playlist on Grooveshark to make it easier to check out the songs...and added everyone else's suggestions. (Sorry some songs were not available on Grooveshark). Click here to listen.
No need to stop with what's been posted already...keep sending them...and I'll keep adding them to the Grooveshark list.




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Songs About Work

FORWARD:
Thanks for stopping by to find Songs About Work. I'm glad you stopped by. 

But if you want to see a truly comprehensive list of Songs About Work, I recommend you check out my more recent post containing all the songs here, along with 100 more. Click here for the post: Songs About Work, 3-D.

But if you feel like staying here just to get a sampling, feel free to hang out. 
Enjoy the original post:
________________________________________________________________

In 1975, when I was 10, I bought my first album: Elton John's Greatest Hits. Since then it's been a non-stop obsession to discover, listen and collect popular music.

As a result there is a enormous amount of gray matter dedicated to memorizing discographies, musician biographies and song lyrics. There is probably more room devoted to that than there is for HR. Which may explain when I think about HR, I have the tendency to find some connection to popular music.

So I thought for fun I would scan my collection and present a list of songs about work. The songs are about work in general, a specific occupation, work situations, or incidentals of work.

Answer me back with your own list
and/or just click on the links and let me be your DJ.

The Beatles-"Paperback Writer"
-Past Masters-1965
Blur-"Yuko & Hiro"
-The Great Escape-1995
Bob Dylan-"Maggie's Farm"
-Bringing It All Back Home-1965
The Clash-"Career Opportunities"
-The Clash-1977
The Clash-"The Magnificent Seven"
-Sandinista-1980
David Bowie-"Space Oddity"
-Space Oddity-1969
Depeche Mode-"Everything Counts"
-Construction Time Again-1983
Dire Straits-"Industrial Disease"
-Love Over Gold-1982
Dire Straits-"Money For Nothing"
-Brothers In Arms-1985
Elvis Costello-"Welcome To My Working Week"
-My Aim Is True-1977
Elvis Costello & The Attractions-"Goon Squad"
-Armed Forces-1979
The Flaming Lips-"Race For The Prize"
-The Soft Bulletin-1999
Genesis-"I Know What I Like (In Your Wardrobe)"
-Selling England By The Pound-1973
Grant Lee Buffalo-"Bethlehem Steel"
-Copperopolis-1996
Heaven 17-"Penthouse and Pavement"
-Penthouse and Pavement-1981
The Housemartins-"Happy Hour"
-London 0, Hull 4-1986
Huey Lewis & The News-"Workin' For A Livin'"
-Picture This-1982
Joe Jackson-"I'm The Man"
-I'm The Man-1979
Joni Mitchell-"Free Man In Paris"
-Court and Spark-1974
The Kinks-"A Well Respected Man"
-The Ultimate Collection-1965
Marianne Faithful-"Working Class Hero"
-Broken English-1979
The Members-"Working Girl"
-Uprhythm, Downbeat"-1982
Midnight Oil-"Blue Sky Mine"
-Blue Sky Mining-1990
The Moody Blues-"Lunch Break: Peak Hour"
-Days Of Future Passed-1967
Morrissey-"Hairdresser On Fire"
-Viva Hate-1988
Pet Shop Boys-"Opportunities"
-Please-1986
Pete Townshend-"Keep On Working"
-Empty Glass-1980
Pink Floyd-"Have A Cigar"
-Wish You Were Here-1975
Poison-"Nothin' But A Good Time"
-Greatest Hits-1988
The Police-"Synchronicity II"
-Synchronicity-1983
Prince & The Revolution-"Raspberry Beret"
-Around The World In A Day-1985
R.E.M.-"Daysleeper"
-Up-1999
Rose Royce-"Car Wash"
-OMPS Car Wash-1976
Sam Cooke-"Chain Gang"
-Greatest Hits-1960
Simply Red-"Money's Too Tight"
-Picture Book-1985
The Smiths-"Heaven Knows I'm Miserable Now"
-Louder Than Bombs-1987
The Vogues-"Five O'Clock World"
-Greatest Hits-1966
The Who-"The Dirty Jobs"
-Quadrophenia-1973
XTC-"Earn Enough For Us"
-Skylarking-1986
Young Knives-"Weekends And Bleak Days"
-Voices Of Animals and Men-2006

The one thing I noticed about this list, is that most of these songs are not very happy. I guess there aren't that many happy songs about work. Is it because work is that bad? Or is it because happiness writes white?

p.s. If you like this list and want more check out the sequel "Son of Songs About Work".  Or if you want to hear the songs on Grooveshark, click here.
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Fixing A Hole

Last week the New Jersey state senate voted against allowing same-sex couples to marry. And I can't say that I'm not saddened by the decision. Even though I don't live in Jersey, this does hit close to home because I am gay and Philly is right next door.

For me, the idea of marrying is strictly a legal issue. There are over 1,000 laws that benefit heterosexual couples that exclude homosexual couples. Briefly these include:
>Social Security benefits upon death, disability or retirement of spouse;
>Family and Medical Leave protections to care for a sick or injured family member;
>Access to COBRA insurance benefits so the family doesn't lose health insurance when one spouse is laid off;
>Exemptions from penalties on IRA and pension rollovers;
>Exemptions from estate taxes when a spouse dies;
>Exemptions from federal income taxes on spouse's health insurance;
>The right to visit a sick or injured loved one, have a say in life and death matters during hospitalization.

But I understand how governments work. I did take a Civics class in elementary school and have seen Schoolhouse Rocks & Legally Blonde #2. (This means I understand, it does not mean I am an expert.) Politicians have a job to do like you & me, and they make decisions based upon their constituents. If they make decisions that have outcomes that are unfavorable, they are replaced by someone who it is believed will make more favorable decisions.

Simply it comes down to the people they represent. Not the politicians so much themselves.

And perhaps it comes down to the HR community.

As agents of change and equity in the workplace, HR has a responsibility to stand up against wrongdoings and mistreatment. Plus the workforce population expects employers to offer benefits such as health care that help them take care of themselves.

I guarantee you that your gay population is expecting you as HR to help them take care of themselves in a similar fashion. Your gay population wants you to recognize the current legal & government landscape; recognize any resulting inequities in your company's policies and, if you can, make adjustments to alleviate some of these.

Many organizations have done this already. I'm proud to say, mine does. But many have not, for various reasons.

If it's because you are unsure what to do and where to start, consider at least these two points:
1. Include sexual orientation in your list of protected classes. Consider even including gender identity as well.
2. Institute a domestic partners benefit. Go to HRC.org for great resources to implement this. Or contact me and I will give you some other pointers.

If it's because you think it's not your responsibility, I'm curious as to why and would like to hear from you. I obviously have a vested interest in this topic, but I'm always open to debate. But before you call me on this, just understand I am not going to discuss the ramifications gay marriage has on any religious community or institution. I clearly understand gay marriage for some people is strictly a religious issue. I respect the right of any religion to hold views that are contrary to my own. Where and how people choose to worship is their business, not mine.

My goal here is to repeat one of the themes that has been presented already on this blog: HR is in a fishbowl & employees are looking at you, and to you all the time for help in the workplace (fixing holes if you will). Additionally, on a topic that I hope to go into greater detail later, your gay population is typically quieter than your straight population. And a silent minority is not a healthy thing.
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WTTO's HR Video News: iFractal & Vimeo

My last blog entry that featured LL Cool J had been floating around in draft stage since the last week of 2009. I attempted to film it as a v-log for use in the HR Carnival. None of the productions were up to my standard. So I scrapped it and let it come to life in other ways that I'm OK with.

Meanwhile, I have been thinking for the past several weeks about the company Vimeo that three years ago recorded something that is now commonly known as a Lip Dub. Several staff members in a very well choreographed single-shot video lip synced to the Harvey Danger song, "Flagpole Sitta." At that time, it was noted that it was done for fun. But as it spread through the internet, the video was viewed by some as a recruiting tool for Vimeo. Heck it made me wish I worked there. If anything I was trying to come up with ideas for my workplace to co-opt the idea. In the present day, I was wondering if they were still that fun bunch of kids and if they still used that video.

All that said, I thought as HR bloggers venture into new territory with v-logs (BTW thank you Bill Boorman for a wonderful HR Carnival last month & still rolling) maybe its time for a video news correspondent.

So without further ado:

WTTO's HR VIDEO NEWS

Yesterday, my new Old City neighbor, Frank Roche at iFractal a.k.a. KnowHR Blog posted this amazing video. I have read a large volume of blog entries over the years. No offense to any of you. But nothing ever posted before actually made me jealous until I saw this. Dare I say, this one just set the bar for each of us in the new year.

Second, on December 10, 2009, Capital Records put into motion a civil suit against the above mentioned Vimeo claiming copyright infringement. Vimeo claims to have two million members, some of which pay $59.95 a year. Capital Records claims that Vimeo copies & distributes their copyrighted work to members without authorization from Capital. Furthermore Capital claims Vimeo's use of their copyrighted material is integral to the website's success. More on that posted here.

And finally, Mike VanDervort at Human Race Horses is recording v-logs in his car while driving to work. Dude, seriously, you are probably going to wreck your car. It's all fun & games, until airbags are deployed.

I'm Paul Smith and that is the WTTO's HR Video News.
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Service: Don't Call It A Comeback

I was talking with a vendor the other day about the state of the economy. We were discussing all the typical stuff. Jobloss, disheartenment, etc. etc.

But despite everything, his company is doing well. Even though their company does not offer any life saving services, they treat it that way.
With the economy causing lay-offs and the subsequent problem for those left behind of doubling up & tripling up work, they realize this. And they want to make a point of helping in any way they can.

This vendor is focusing on responsiveness and quick turn around time. They figure if they can excel in these areas, they are lowering the worry factor for those who now have too much on their plates. Even though their prices are higher, customers are willing to spend a little more to lower the worry factor. Plus by pulling out the stops in times like these, makes a happy customer and marks the beginning of a long-term relationship.

I think this is a great strategy whether it's the best or worst of times. Making service a priority is always a good idea. It should not be a new or revised concept. So for those who have forgotten the virtue of service, or are putting it on the back burner of the priority stove, in the immortal words of LL Cool J, I say:
“Mama Said Knock You Out”

To truly catch my meaning,
Press play and follow the words through to the first chorus:

"Don't call it a comeback
I been here for years
Rockin' my peers
Puttin' suckers in fear
Makin' the tears rain down like a monsoon
Listen to the bass go boom
Explosion, overpowerin'
Over the competition, I'm towerin' records shock
When I drop these lyrics
That'll make you call the cops
Don't you dare stare
You betta move
Don't ever compare me to the rest
They'll all get sliced and diced
Competition's payin' the price

(CHORUS)
I'm gonna knock you out
Mama said knock you out
I'm gonna knock you out
Mama said knock you out
I'm gonna knock you out
Mama said knock you out
I'm gonna knock you out
Mama said knock you out"

LL Cool J "Mama Said Knock You Out" 1990
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